Base version of Veeam to install and used to download the appropriate ISO. Supported versions are '9.0' and '9.5'. Specifies a user account under which the Veeam Guest Catalog Service will run. The account must have full control NTFS permissions on the VBRCatalog folder where index files are stored and the Database owner rights for the. CBT DRIVER WITH Veeam Agent for Microsoft Windows 2.1. You’ll need to reboot the host. Normally you’ll either integrate the deployment and updating of the CBT driver into the VBR 9.5 Update 3 console or you’ll deploy and update the CBT driver manually.

• Veeam Guest Agent Not Started

KB ID 0000799 Dtd 02/04/13

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Problem

While backing up a couple of servers (SBS box and a TS/RDP Server) I got this error;

Failed to prepare guest for hot backup. Error VSSControl Failed to prepare guest for freeze, wait timeout 900 sec

Solution

This is common if the target server is a ‘busy’ server (like SBS or SQL). You may need to make a registry change on the Veeam Server.

1. Start > Run >regedit {enter}.

2. Navigate to;

3. Create a new 32 bit DWORD value called VssPreparationTimeout and set its value to 180000 decimal (30 minutes).

3. Then restart the Veeam services, and try again.

Veeam Guest Agent Not Started

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